Shipping Policy

At Ghost Gear Store, we aim to provide fast, reliable, and transparent shipping for all our customers worldwide. Please review our updated shipping policy below.


Processing Time

  • All orders are processed within 2–5 business days before dispatch.

  • A tracking number will be emailed to you once your order has shipped.


Shipping Rates & Delivery Times

🇨🇦 Domestic Shipping — Canada

Express Shipping

  • Delivery Time: 1–2 business days

  • Orders: 0kg–2kg

  • Rate: $21.90 CAD

Standard Shipping

  • Delivery Time: 3–9 business days

  • Orders: 0kg–2kg

  • Rate: $14.90 CAD

Standard Shipping (Heavy Orders)

  • Delivery Time: 3–9 business days

  • Orders: 2kg–30kg

  • Rate: $21.90 CAD


🌍 International Shipping — 230+ Countries

Standard (Fast Shipping – Above $99 Orders)

  • Order Value: $99.00+

  • Shipping Rate: $45.00 CAD

  • Delivery Time: Varies by destination

Standard (Fast Shipping)

  • Rate: $60.00 CAD

  • Delivery Time: Varies by destination


🇺🇸 US Cross-Border — United States

Express International

  • Delivery Time: 2–3 business days

  • Orders: 0kg–1.5kg

  • Rate: $34.90 CAD

Standard International

  • Delivery Time: 4–8 business days

  • Orders: 0kg–5kg

  • Rate: $24.00 CAD

Standard International (Lightweight)

  • Delivery Time: 4–8 business days

  • Orders: 0.5kg–1.5kg

  • Rate: $19.90 CAD

Standard International (Heavy Orders)

  • Delivery Time: 4–8 business days

  • Orders: 1.5kg–30kg

  • Rate: $29.90 CAD


International Customs & Duties

  • Customers are responsible for any customs fees, taxes, or import duties charged by their country.

  • We recommend checking local customs regulations before placing an order.


Delays

Shipping times are estimates and may be affected by:

  • Customs inspections

  • Weather conditions

  • High order volumes

  • Carrier delays

We appreciate your patience during such situations.


Lost or Stolen Packages

Ghost Gear Store is not responsible for lost or stolen packages.
If your package is marked Delivered but not received, please:

  1. Check with neighbors or local post office

  2. Contact the shipping carrier

  3. Email us at gotghostz@outlook.com for support


Order Changes & Cancellations

  • Orders can be modified or canceled within 24 hours of purchase.

  • After this period, we cannot guarantee changes as processing begins.


Contact Us

For any shipping-related inquiries, email us at:
📧 gotghostz@outlook.com